How do I know what size to buy?
Our website has a detailed sizing chart on each product page for each CORE product.
How does the CORESHORTS technology work?
CORESHORT is designed to mimic the functional anatomy of the core area (the body's anterior and posterior diagonal sling systems) while also providing compression.
Do you offer any promotions?
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Can I return my order?
We stand behind the functionality and performance of our technology and our gear. If, after trying our product, you are not completely satisfied, you may return it to us for replacement or refund within 30 days. No questions asked. It's part of our commitment to improving the way you move through life. And we stand by it 100%
Can I exchange my order?
If you wish to exchange an item, we will ship the new product once we receive the original item back. You will be responsible for shipping fees to send the product back to us and we will pay for the new product to be shipped to you.
When can I expect my order?
Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Generally, all orders placed before 10:00 AM EST will ship the same day. Orders placed after 1:00 AM EST will ship the next business day. Orders received on weekends and holidays will be processed on the next business day. You will receive an email with the tracking information once your order has been shipped. Once your order has been shipped and picked up by our courier it's out of Coreshorts hands on how long it takes for delivery. If your order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order.
Do you take orders over the phone?
Currently at this time we don't accept orders over the phone. If you would like to place an order please order through our secure website.
What is covered under product warranty?
CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada) warrants that all products shall be free from manufacturing defects for a period of 90 days from the date of shipment. OTHER THAN THE FOREGOING WARRANTY, CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada) MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER RELATING TO THE PRODUCT.
How do I start a warranty claim?
Customer must notify CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada) of any manufacturing defect within ten days of discovery of the defect. Upon a determination by CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada) that the product is defective, CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada) sole and exclusive obligation shall be to provide customer with a replacement product or a full refund of the purchase price, at the sole discretion of CORETECTION PRODUCTS LLC (United States) / CORETECTION PRODUCTS LTD (Canada), and to reimburse customer for any return freight costs.